Returns and Repairsīefore returning any goods please contact our service team for approval and return merchandise number 1300 859 905 You will be contacted by email to explain why a refund has been issued and products not delivered. The sale is considered to be fraudulent and Digital Cinema considers the fulfillment of this sale may harm Digital Cinema.Items cannot be fulfilled due to stock issues.Grossly incorrect pricing has been listed by accident due to human error.Refunds will normally be processed within five (5) days.ĭigital Cinema reserve the right to refund and cancel any order when the below occurs. RefundsĪny Refunds will be made by Digital Cinema using the same method of payment used to make your purchase. Refer to Consumer Guarantee laws for more information.
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Delivery refund will only be approved within 14 days of purchase and all original packaging, accessories and manuals are included.Ĭonsumer Guarantees and Your Rights Under the Australian Consumer Law eWAY at no time touches your funds all monies are directly transferred from your credit card to the merchant account held by Digital Cinema.ĭigital Cinema will refund all delivery charges in the event an item has to be returned due to a fault or damage and no replacement items can be found.
Digital Cinema will organise to have your products returned to Digital Cinema and to arrange for a replacement of your products fast. If any products are delivered damaged, please contact our Customer service Staff as soon as possible. We recommend you carefully choose any products before adding them to your cart and continuing with your order. Please choose carefully as refunds for change of mind would only be accepted with a restocking fee subject to approval.
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